Shipping & Returns

Shipping

Every LUMEN order is packed by hand in recycled paper and leaves our studio within two business days.

• Free standard shipping on orders over $75.
• Orders under $75 ship for a flat $6.
• Standard delivery in the US takes 3 to 5 business days after dispatch. Express (1 to 2 business days) is $14.
• We ship to the US and Canada. Canadian orders arrive in 5 to 8 business days.
• You get a tracking link by email as soon as your order leaves the studio.

Gift wrapping

Any order can be gift wrapped for free. Add a note at checkout and we will include a handwritten card. Prices are never printed on the packing slip.

Returns

Changed your mind? Return unused items in their original packaging within 30 days of delivery for a full refund. Candles that have been lit cannot be returned. Start a return from the chat or by replying to your order email.